Return & refund

Conditions for Returns

The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn

The product must include the original tags, user manual, warranty cards, freebies and accessories

The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of packaging, it must be returned in the same condition with a return shipping label attached. Do not put tape or stickers on the manufacturers box

If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

Valid reasons to return an item:

Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival)

Delivered Product is incorrect/incomplete (missing parts)

Delivered Product is “No longer needed” (you no longer have a use for the product / you have changed your mind about the purchase / the size of a fashion product does not fit / you do not like the product after opening the package). But at this moment you have to pay Delivery charge.

Refund Policy

We give a full refund, if you cancel because of a damaged/incorrect product.